Privacy Policy

Indication Instruments Limited operates under the brand name Veethree and has been manufacturing precision instruments since 1976.

Indication Instruments Limited acts as the data controller for personal information collected through the Website.

For privacy-related questions or requests:
Email: info@indicationinstruments.com

We collect personal information voluntarily provided when users:

• Submit an enquiry through contact forms.
• Request a quotation or product catalogue.
• Apply for employment through the Careers section.
• Subscribe to newsletters or marketing communications.
• Communicate through forms available on the Website.

Depending on the interaction, collected information may include:

• Name
• Email address
• Phone number
• Company name
• Job title
• Address, where applicable
• Any information voluntarily included in a message or enquiry

When users visit the Website, certain technical information may also be collected automatically, including:

• IP address
• Approximate geographic location
• Browser type and version
• Operating system
• Device type
• Screen resolution
• Pages viewed
• Navigation behaviour
• Session duration
• Referring websites or search engines
• Date and time of visit

This information helps improve Website performance, usability, and security.

The Website uses third-party analytics services to understand how visitors interact with the Website and improve the user experience.

Microsoft Clarity

• Used to analyse user behaviour through heatmaps and session recordings.
• May collect information such as mouse movements, clicks, scrolling behaviour, and device information.
• Used to improve Website usability.

Google Analytics 4 (GA4)

• Used to understand Website traffic, visitor engagement, and overall Website performance.
• Uses cookies and similar technologies to collect information about Website usage.
• Data may be processed on Google's servers located in different jurisdictions.
• Users may disable Google Analytics tracking by installing Google's Analytics Opt-out Browser Add-on.

The Website uses cookies and similar technologies to:

• Enhance functionality.
• Analyse traffic.
• Improve the browsing experience.

For detailed information about cookies and how users can manage their preferences, please see the Cookie Policy.

Information collected may be used to:

• Respond to enquiries and customer support requests.
• Process product catalogue and quotation requests.
• Evaluate job applications.
• Improve the Website and user experience.
• Analyse Website performance and visitor behaviour.
• Send newsletters or promotional communications where consent has been provided.
• Maintain Website security and prevent fraudulent activities.
• Comply with legal and regulatory obligations.

Where required by applicable law, personal information may be processed on one or more of the following legal grounds:

• User consent.
• Performance of a contract or pre-contractual request.
• Legitimate business interests.
• Compliance with legal obligations.

Personal information is retained only for as long as necessary to fulfil the purposes described in this Privacy Policy or to comply with legal requirements.

General retention periods:

• Contact and enquiry submissions: up to 2 years.
• Recruitment-related information: up to 2 years.
• Website analytics data: generally up to 26 months, unless configured otherwise.

When information is no longer required, it is securely deleted or anonymised.

Indication Instruments does not sell, rent, or trade personal information.

Information may be shared with:

• Analytics providers.
• Website hosting and IT service providers.
• Cloud infrastructure providers.
• Professional advisers.
• Government or regulatory authorities where legally required.

Service providers are required to maintain appropriate safeguards for the protection of personal information.

Some service providers may process information outside India.

Where international transfers occur, Indication Instruments takes reasonable steps to ensure personal information remains protected through appropriate contractual and organisational safeguards.

Subject to applicable laws, users may have the right to:

• Access personal information held about them.
• Request correction of inaccurate information.
• Request deletion of personal information.
• Restrict or object to certain processing activities.
• Withdraw consent where processing relies on consent.
• Lodge a complaint with the relevant data protection authority.

To exercise these rights:
Email: info@indicationinstruments.com

Indication Instruments implements appropriate technical, administrative, and organisational measures to safeguard personal information against:

• Unauthorised access.
• Unauthorised disclosure.
• Alteration.
• Destruction.

Although reasonable efforts are made to protect information, no method of electronic transmission or storage can be guaranteed to be completely secure.

The Website may contain links to third-party websites for convenience.

Indication Instruments is not responsible for the privacy practices or content of external websites.

Users are encouraged to review the respective privacy policies of third-party websites before providing personal information.

The Privacy Policy may be updated periodically to reflect changes in:

• Business practices.
• Legal requirements.
• Technology.

Any updates will be published on the page together with the revised Effective Date and Last Updated date.

Continued use of the Website after updates constitutes acceptance of the revised Privacy Policy.

Indication Instruments Limited

Plot No. 19, Sector 6, Faridabad 121006, Haryana, India

Website: https://indicationinstruments.com/

Email: info@indicationinstruments.com